Privacy Policy
This Privacy Policy explains how we collect, use, and protect personal information provided through our website and communication channels.
​
1. Information We Collect
When you contact us or request a service, we may collect basic personal information necessary to provide our services.
This may include:
-
name
-
phone number
-
email address
-
property address (for quotes or service visits)
This information is typically provided when making an enquiry, booking a service, or arranging an appointment.
​
2. How We Collect Information
We collect personal information through the following communication channels:
-
contact form on our website
-
email communication
-
phone calls or voicemail messages
-
messages through Facebook
-
messages through Instagram
Information is only collected when voluntarily provided by clients or website visitors.
​
3. Why We Collect Information
We collect personal information in order to:
-
respond to enquiries
-
provide quotes for services
-
schedule and manage bookings
-
communicate with clients regarding services
We only collect the information necessary to provide our cleaning services.
​
4. Data Protection
We take reasonable steps to keep personal information secure.
Your information is used solely for the purpose of providing our services and communicating with you regarding your enquiry or booking.
We do not sell, rent, or share personal data with third parties, except where required by law.
​
5. Your Rights (GDPR)
Under GDPR regulations, you have the right to:
-
request access to the personal data we hold about you
-
request correction of inaccurate information
-
request deletion of your personal data
If you wish to exercise any of these rights, please contact us directly.
​
6. Cookies
Our website may use cookies to improve functionality and user experience.
Cookies may be used for:
-
website performance and functionality
-
basic analytics to understand how visitors use the site
Most web browsers automatically accept cookies, but users can modify their browser settings to decline cookies if they prefer.
​
Last updated: March 2026